A heartfelt message to all our valued customers and suppliers: The safety and well-being of our customers and suppliers is and always will be our number one priority, even more so now with the ever-changing progression of the Coronavirus outbreak. In response to the latest guidance and advice from the World Health Organisation and the Government, we’ve added some practical steps in order to protect the wellbeing of our customers and our colleagues. We know that people's day-to-day lives are being disrupted and this is likely to become significantly worse but as far as possible for William Smith Heating we will endeavour to provide the service and customer care we are known for. As the situation evolves, we will do everything in our power to keep our customers with heating and hot water. Thank you kindly for your ongoing support and patience as we work through these challenge